Refund Policy
- Our guarantee
- How to request a refund
- How refunds are paid
- Delivery problems
- Promotions, add-ons and bonuses
- Disputes
- Contact
Last updated: October 18, 2026
1. Our guarantee
You have a 14-day money-back guarantee from the date of purchase. If the product is not what you expected, write to hello@betterdailyvault.com and we will help you.
2. How to request a refund
Send an email with your order reference (or the purchase email) and the reason for your request. We reply within 24 hours on business days.
3. How refunds are paid
Approved refunds are returned to the original payment method through the payment processor. Bank processing times vary (usually 5–10 business days). Refunded purchases lose access to the download links.
4. Delivery problems
If you did not receive your download email or a file does not open, contact us first: we resend the links or fix the problem right away.
5. Promotions, add-ons and bonuses
Optional add-ons follow the same guarantee as the main product. Included bonuses have no cash value and are not refunded separately.
6. Disputes
Please contact us before opening a dispute or chargeback with your bank. Most issues are solved faster by email, and a dispute freezes the order while the bank reviews it.
7. Contact
Customer support: Email: hello@betterdailyvault.com. We reply within 24 hours on business days.